About Civitatis

Civitatis is an online marketplace for guided tours, excursions, transfers, attraction tickets, and other activities at a destination. It has a strong focus on serving Spanish-speaking travelers and helps them organize what to do in cities around the world, while giving local operators access to that audience. Kanalio is integrated with Civitatis. The data and actions available through the connection depend on the channel, the account permissions, and the configuration enabled for your business.

How to integrate Civitatis with Kanalio

Before starting, make sure you have an active Civitatis account and the API Key provided by the platform.

Sign in to your Kanalio dashboard.
Open Settings.
Select Plugins.
Find OTA Connector and activate it.
Open OTA Connector, find Civitatis, and activate the connection.
Enter the API Key provided by Civitatis.
Save the configuration.

After activation

Once enabled, Kanalio can use the supported connection for the channel workflows configured for your account. Available data and actions depend on Civitatis, your API permissions, and your Kanalio configuration. If the connection does not validate, confirm that the API Key is active and belongs to the correct Civitatis account.